A Customer-Obsessed Company – Zappos Part 1 (5 of 9)

Jeff Bezos CEO and founder of Amazon said that Zappos made him “weak in his knees.” The reason? Because they were a “customer-obsessed” company. I have extensively studied Zappos, and in this video I share with you what I have learned about their core values, and provide concrete examples of how you can translate their success into success for your business.

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