A Book of Testimonials – Zappos Part 2 (6 of 9)

ZapposWhile not everybody can be as successful as Zappos, there are little things that a business such as yours can emulate to take things to the next level. In this video, I look at ways to identify the unique opportunities in your company where you can start wowing customers. In addition, I give you real life examples of what companies big and small are doing today in the marketplace to wow their customers and take their business to the next level.

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